Find Help, Find Hope!

Guide for Getting Help when you have a Mental Illness

Documents needed:

  • Birth Certificate
  • Social Security Card
  • Picture ID (get from DMV)


Bus System  (Bus Routes can be obtained from the Williamsburg Library, 515 Scotland St), The transit systemoperates Monday through Saturday, from 6:00 a.m. to 10:00 p.m., from Memorial Day to Labor Day and operates Monday through Saturday, from 6:00 a.m. to 8:00 p.m. September through May.

Low cost fee, all day passes available.

Social Services

Food Stamps and Medicaid

Go to the office located in the area where you live. To apply for food stamps only an appointment is necessary.  Medicaid and Food Stamps can be applied for at the same time.

James City County Office

5249 Olde Towne Road

Williamsburg,Tel. 757 259-3100


Williamsburg Office

401 Lafayette St.

Williamsburg,Tel. 757 220-6185


York County Office

301 Goodwin Neck Rd.

Seaford   Tel 757 890-3787


Social Security Administration

11706 Jefferson Ave.

Newport News   Tel. 757 873-3914

To apply for SSI or SSDI an appointment is necessary.

Supplemental Security Income (SSI) is a federal program to provide income to the disabled population.  Eligibility is based on financial need and disability determination.

Social Security Disability Insurance (SSDI) is for workers with disabilities who have paid into the Social Securitysystem through payroll deductions.  Some individuals under age 22 with disabilities may collect SSDI under a parent’s account if the parent is retired, disabled, or deceased.

A Representative Payee is a family member, friend, or community advocate who receives a monthly SSI or SSDI check on behalf of the person diagnosed with a mental illness and helps him or her manage the money.

Assistance with Food, Counseling and Medication

Colonial Behavioral Health

1627 Merrimac Trail, Williamsburg, Tel. 757 220-3200

Service Area:  James City County, Poquoson,Williamsburg and York County

Services:  A mental health program providing individual therapy; adult substance abuse counseling; crisis services 24 hours per day , 7 days a week, psychiatric and psychological evaluations; and medication.  No one is denied services based on their ability to pay; sliding scale is offered.  Insurances are accepted.

Angel Food Ministries

Kings Way Church , 5000 John Tyler Highway

Williamsburg, 757 564-7929

Provides food once a month. Orders need to be placed in advance.  Food stamps are accepted if arranged ahead of time.


312 Waller Mill Road, Williamsburg, Tel., 220-9379

Services:  Provides emergency food, clothing, and some transportation for medical care. Proof must be shown that the client is in need of transportation. Available Monday through Friday  9:00 a.m. to 4:00 p.m.

Grove Christian Outreach Center

8910-E Pocahontas Trail, Williamsburg.  Tel. 757 887-1100

Service Area:  Grove, Busch Gardens-Lee Hall.

Proof of residency required.

Services:  Food distribution, and clothes closet.  Call ahead to get distribution times.

A Gift From Ben

309 Waltz Farm Dr., Williamsburg.   Tel. 757 565-6414

Food distribution, Monday and Friday 3:30-5:00 p.m.

York County Church Women United Food Closet

St. Luke’s United Methodist Church, 300 Ella Taylor Road, Yorktown

Service Area:  Poquoson, York County

Services: Free emergency food assistance.  Proof of identification that confirms address or a piece of mail with name and address must be provided.  Hours are:  Monday, Wednesday, and Friday from 12:30 p.m. to 3:00 p.m.

St. Bede’s Catholic Church Social Ministry

10 Harrison Avenue, Williamsburg, 757 253-0664

Fee:  None

Services:  Provide emergency non-perishable food .Open Monday and Wednesday 1:00 p.m. to 4:00 p.m. and Tuesday and Thursday 10:00 a.m. to 1:00 p.m.

Center for Independent Living

2021 A Cunningham Drive, Suite 2

Hampton, 757 827-0275

Service Area:  Williamsburg, James City County, York County, Poquoson, Hampton, Newport News, Counties of Essex, Gloucester, King and Queen, Lancaster, Matthews and Middlesex

Fee:  None

Services:  Helps people with disabilities to become independent, set goals, make good decisions, budgeting self advocacy, assist with employment opportunities, assists with applying for benefits; provides individual and group counseling such as helping clients cope with having a disability; independent living skills; time management and decision making skills.

Community Action Agency

Historic Triangle Building-312 Waller Mill Road, Suite 405

Williamsburg, 757 229-9332

Service Area:  James City County, Newport News, Poquoson, Williamsburg, York County

Services:  Legal Outreach Program meets quarterly where attorneys come probono to talk with clients, and emergency housing.

Salvation Army

151 Kristiansand Drive, Suite 109, Williamsburg,

Tel. 757 229-6551

Service Area: James City County, Williamsburg, the

Bruton District of York County.

Fee: None

Services:  Open Monday through Friday from 8:00 a.m. until 5:00 p.m.  Assistance with emergency food, rent, some medication costs, transportation, clothing and house-hold items. Counseling offered to prevent reoccurrence..

Referrals to other agencies to help connect with other community resources.  Must be income eligible and provide verification of income.  Life skills classes.

Some very limited housing available.

Substance Abuse Recovery Housing Program thru collaboration with HTSA.

United Way of Greater Williamsburg

312 Waller Mill Road, Williamsburg

Service Area:  James City County, Williamsburg, the

Bruton District of York County and surrounding areas.

Fee:  None

Services:  Community resource service and a help/crisis line. Provides referrals to other organizations and agencies for those needing assistance with mental health services, medication, utility assistance, homelessness food, clothing, transportation.


Barrett Transitional Home

Norfolk,   Tel. 757 624-6990

For single women age 18-61

No drugs or alcohol for 90 days, free from mental hospital for 90 days. If working 50% of income from job is for Saving, 20% for programs.  If looking for a job no cost.

Peninsula Rescue Mission

3700 Huntington Ave., Newport News,   Tel 757 380-6909

Men only, 7-10 days stay, depends on availability.

Union Mission

Norfolk, 757 627-8686

For men and women, if not working stay is 15 days, if working the stay is 30 days. 


National Alliance On Mental Illness Williamsburg 

Williamsburg Area   757 220-8535

Service Area:  James City County, Upper York County, Williamsburg and Poquoson.

National Alliance On Mental Illness Virginia

804 285-1749


Service Area:  New Kent County, Charles City County

Services:  NAMI provides support, education, self help and advocacy.  Some programs available at no cost or minimal are Family to Family Education Programs, Peer to Peer Programs, In Our Own Voice Programs.  Support group meetings for family members and consumers are also available.

Crisis Hotline                        


24-hour Crisis Line


National Hotline


COPE Crisis Hotline

1-800 542-2673

Northern Neck, Middle Peninsula

Education, Training and Employment                         

Department of Rehabilitation Services (DRS)

925 B Capitol Landing Rd., Williamsburg, 757 253-4817

Service Area:  James City County, Williamsburg, YorkCounty

Services:  Offers assistance to people with disabilities, so they may become more self-sufficient and independent. Provides rehabilitation in preparation of and training for gainful employment, including job coaching and follow along services.

Peninsula Work Force Center

5235 John Tyler Highway

Williamsburg, 757  253-4738

Services:  Employment assistance services available to employers and those seeking full or part-time work.

Services include: a job bank, individualized job search. Assistance, customized assistance for those with disabilities, job search workshops, GED classes, resume updating, computer training classes.

Rita Welsh Adult Literacy Center

College of William and Mary, Williamsburg

Service Area:  James City County, Williamsburg, Upper York County

Services:  Provides free basic education to adults who have not graduated from high school. Offered to anyone who is 18 years old or older.

Service area: Those who are residents of or working in the Counties list above. 

Legal Assistance/Aid            

Disability Planning of Virginia

11528 Jefferson Ave., Tel. 757 595-5055

Service Area: Williamsburg, James City County, York County,  Poquoson, Newport News, Hampton, Gloucester, Mathews, and parts of the Southside

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